Laiterie de l’Outaouais: Priority to Modern Tools, Including for Distributors

Since the beginning of the decade, the Laiterie de l’Outaouais is a flagship that brilliantly illustrates the legendary community and mobilization spirit the region did show forth so the dairy could come into being. The enterprise takes great pride in being the newest microdairy operation in Québec, and as such, makes a priority of remaining at the leading edge of technology, as an integral part of its mission.

Even as is was being founded, that very preoccupation was already guiding the company when looking to get for its distributors a mobile software solution that could best facilitate the management of their delivery routes. The application chosen at that time, Companion® Route from CIS Group, has been accompanying them for already seven years.

As the time has now come to replace the initial mobile hardware, the company has agreed to the twofold proposal presented by CIS Group. First, it will acquire CN70 mobile computers and PB51 mobile printers by Honeywell. These offer the new 2D scanning technology – and since the Companion® application is already configured since a number of years to make the most of that type of scanner, the second move is logically to migrate to a recent version of the software.

With the resulting ability to capture images, store stamps that are obtained on delivery documents can now be archived in a highly convenient digital format. Another valuable characteristic of the new mobile devices is the remote communication in cellular mode that allows them to transfer to the office their transactions and other data, at any given moment and from any location.

Once at the destination, this data can be lined up and interpreted in a faster, clearer and more insightful way than what we were accustomed to in a not so distant past. This is achieved through the unprecedented advancement of business intelligence tools over recent years – these having become an essential part of today’s business – along with the refinement of graphic interfaces.

The users should in no time become familiar with the new available functions. They nevertheless retain access to support whenever needed, CIS Group’s customer service remaining available to them twenty-four hours a day, seven days a week.

About the Laiterie de l’Outaouais

When the closure of the Laiterie Château was announced in 2006, hundreds of individuals in the Outaouais region mobilized with a common objective: to restore a regional dairy operation. A restart committee took care of mobilizing citizens, creating the Laiterie de l’Outaouais Consumer Coop, setting up the employee-shareholder Coop, and coordinating the support campaign with institutions in the community. The sod-turning ceremony in November 2008 was followed by the official opening of the plant in June 2010. Today, the Laiterie de l’Outaouais relies on a vast network of producers, members of the Producteurs de lait du Québec organization, and distributors who enable it to remain present and active in the food market. The COOP has some 800 members and a team of 28 employees.