CIS Companion

Boost your business growth with CIS Companion Rep.

An app designed for retail and food service representatives that accelerates your sales, strengthens your customer relationships, and ensures a constant connection with the office.

What really slows down your representatives’ performance.

Why managing store visits is still a challenge for so many companies

Your representatives juggle disconnected tools, which hinders their effectiveness in the field.

Ineffective communication between the office and your sales force in the field.

Poorly applied business rules, leading to analysis errors.

Procedures that vary from one point of sale to another (chain, banner, hotel, etc.)

Manually entering information takes time, which can hurt sales and customer relations.

Time wasted in stores due to interfaces that are poorly adapted to the field context.

Here’s what field work with CIS Companion Rep should look like

Sales growth through more effective visits and optimized execution..

Strengthen your customer relationships by providing consistent, personalized follow-up..

Better performance mesurement, thanks to reliable and actionable data.

Plan, execute, and analyze every store visit.

A solution designed for your real-world situation

We know that your teams juggle changing priorities, promotions that need to be executed quickly, orders that need to be taken on the fly, and follow-ups that need to be completed without losing any information along the way. CIS Companion Rep integrates these challenges into every step of the process, so that every visit counts—really counts.

An app that tracks how you work

Every business has its own unique reality. That’s why our app adapts to yours. Organize roles, menus, and priorities according to your teams. Easily add the data that matters to you—campaigns, tasks, photos, surveys. And plan your customer visits as you already do… but better.

Aligned and effective field teams

With CIS Companion Rep, plan your teams’ priorities and actions based on the reality of each customer or brand. Give them a clear view of promotions, new listings, tasks to be performed, and sales figures. Structure visits, send the right messages at the right time, and keep everyone on the same page.

Everything you need, in store, at your fingertips

Make your teams more efficient. Appointment tracking, order taking, inventory, promotions, photos, competitive data… everything is centralized to perform key tasks in-store. Complete history and visit reports enable you to offer more strategic customer service, directly on site.

A clear view of your activities

Track actions and data captured in-store. Access dynamic dashboards, sales reports, visit reports, inventory reports, and photos. Visualize the impact of your actions (before/after), receive automatic alerts, and archive everything that matters.

Plan effectively

Organize routes based on customer classification (potential, frequency, volume).

Plan the tasks to be performed for each store visit.

Establish specific priorities for each point of sale.

Convey instructions and messages from the office clearly.

Operate smoothly

Take orders (regular, suggested, predefined) and manage returns quickly.

Record inventory levels, shelf space, distribution, and prices—for both your products and those of your competitors.

Access customer history and statistics for an informed business review.

Take photos and collect field information via flexible surveys.

Analyze and adjust quickly

Keep up with current promotions and new listings.

Compare your products to those of your competitors, directly in the field.

Validate planograms and the execution of in-store displays.

Analyze visit history and past sales by store, product, or category.

Artificial intelligence
at the service of your teams.

They trust us.

Since we implemented Companion Rep, we increased the number of store visits and achieved shorter visit times. The display is very simple to use for representatives, allowing us to be much more efficient in stores and obtain better information capture for our company. The CIS team is highly professional and supported us throughout the project to ensure the implementation went smoothly and on schedule.

Retail Development Manager, Kruger Products

We were seeking an integrated solution, proven and efficient, from an industry leader.

Vice-President, Information Technology, Lactalis Canada

We have confidence in the technological experience of CIS Group for the automation of our distribution. We have succeeded in implementing SKU Store, a simple and efficient Web ordering tool that perfectly meets our expectations and those of our customers wishing to get a new purchasing experience.

IT department director, Nutrinor cooperative

Reps were quickly getting the most out of their new tools, handling orders and returns quickly and efficiently and automatically transmitting them to the company’s back-end system.

IT Director, Messageries Dynamiques/Sun Media

CIS Group offers innovative solutions to keep our company competitive in an ever-evolving marketplace.

Sales and distribution Manager

The Route Companion is most intuitive in use and allows fast and accurate field data collection.

Sales Director, Reid’s Dairy

With the Companion Suite, La Petite Bretonne guarantees itself a greater control of its activities, while considerably improving its delivery route management.

Finance Director, La Petite Bretonne

One of our distributors had forgotten his computer at the back of his truck. The device fell in the street and a car crushed it: the glass was shattered, and the keyboard severely broken. A passerby picked it up and returned it to the police. Thanks to the CIS label affixed on the computer, they were able to communicate with you, and you managed to quickly find from the serial number that the computer was ours. We retrieved it at the police station and sent it for repair to the manufacturer, who then REPLACED IT WITHOUT CHARGE, thanks to your team and your “ALL RISKS” COVERAGE! A big Thank you!

Distribution Manager, Boulangerie Auger (1991) inc.

We trust CIS Group’s technological expertise for the digitalization of our distribution. We were able to deploy SKU Store, a simple and efficient web ordering tool that perfectly meets our expectations and those of our customers who are looking for a new shopping experience.

IT Department Management

The Bermudez Group has implemented Companion Office by CIS Group across all its operating companies as its DSD solution. Over the past eight years, this solution has performed well for the Group by delivering efficiency gains, strengthening controls, and providing better insights into business data and trends.

IT Director, Bermudez Group

Your data integrated into a comprehensive suite.

We connect with others

Ready to see our application in action?

Discover how your team can do more, faster — starting with their very next task.

A personalized 30-minute demo.
A solution aligned with your operations.

FAQ.


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